THE GUARDIAN: Workers at Teleperformance, customer support company for Apple, Google and Netflix, accuse it of union busting and surveillance
Call center workers for some of the world’s biggest tech companies including Apple, Google, Microsoft and Netflix are accusing their employer of retaliating against union organisers, constantly surveilling staff and even refusing bathroom breaks.
In the US or Europe, if you call for technical or customer support from a big tech company, you may be speaking with a worker at one of Teleperformance’s call centers in Greece.
Teleperformance, the largest call center operator in the world, employs about 12,000 workers in Greece, serving more than 140 markets around the world in 43 different languages and dialects. The company has seven multi-language hubs in Greece – in Athens, Chania, and Thessaloniki. » | Michael Sainato | Tuesday, January 14, 2025
